Using Remesh while in-person

If you're interested in moderating a Remesh conversation while in-person with the participants, you can definitely do so, but it does add a couple things to take note of. Feel free to reach out to your Customer Success Manager if you have additional questions!

  • Consider whether the participants will all be in the same room or whether some will be dialed in remotely. If you need to set up a conference bridge for remote participants, make sure you replicate everything said verbally with "Speaks" in the Remesh conversation. You want to try and make sure participants don't lose any content or context simply because they are not in the same room, and we all know it can sometimes be tough to hear on a conference call. 
  • Share the participant link on a screen at the front of the room and make sure participants know they are able to join the Remesh conversation from a mobile device
  • Make sure the moderator is someone who is confident and able to roll with the flow of the conversation. Since participants will be in the same room and viewing responses come through live, the moderator should be mentally prepared for any answers that are critical or might be "awkward" to address in front of a live audience.
    • It also might make sense to tag team and divide the moderator and commentator duties, so that one person can focus only on asking questions on Remesh and the other person can do the crowd control and verbal narrating.
  • The silence when people are answering questions can feel uncomfortable, so you might want to consider music or have the moderator or commentator up front giving direction and narrating as you go. 
  • Make sure the question durations are ~15-30 seconds longer to account for participants typing primarily on mobile device. As a reminder, our typical recommendation is 30 seconds for Polls and 2 minutes for Asks, but this should be extended slightly. You can also play this by ear and be flexible as the group becomes increasingly comfortable with the platform.
  • If everyone will be on a WiFi network (as opposed to mobile), be sure to test the network in advance to make sure Remesh isn't blocked. Below are the steps to ensure that Remesh can be run successfully:
    • Have someone on the WiFi network try the Remesh test link: https://remesh.chat/help/test
    • Have someone on the IT team whitelist the following URLs: http://hydrogen.remesh.io/ & https://remesh.chat
    • Ensure everyone can access port 443 and the https and wss protocols (a network administrator or IT professional should know what to do here)
    • Run a test Remesh conversation prior to the real conversation that includes 1 Demo Filter, 1 Poll, and 1 Ask just to make sure everything functions properly


How did we do?


Powered by HelpDocs