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Frequently Asked Questions

Are Demographic Filter Questions Required?

Q: Do I need to have Demographic Filter questions to start a Remesh conversation? A: Nope! You don't need to have Demographic Filter questions active to start a Remesh conversation, but adding some w…

Updated 1 hour ago by Robert Schimaneck

Character Limits on Open-Ended Questions

Q: What is the character limit for responses on open-ended questions? A: Participants can submit responses up to 250 characters .

Updated 1 hour ago by Robert Schimaneck

Conversation Is Full

Q: What message do participants see when they try to join a conversation but the participant cap has been reached? A: They see the following message, which at the moment is not customizable.

Updated 1 hour ago by Robert Schimaneck

Introduction and Cover Photo

Q: What should I put under the Introduction and Cover Photo section of the Personalize tab? A: You can add some general text under the Introduction section to set the stage for the conversation. We u…

Updated 1 hour ago by Robert Schimaneck

Limit on Responses for Demographic Filters & Polls

Q: Is there a technical limit on the number of response options you can have for Demographic Filters or Polls? A: While there is no technical limit to the number of options you can give the participa…

Updated 1 hour ago by Robert Schimaneck

Participants Viewing Data

Q: Can we turn off the participants ability to view data after a question is complete? A: We currently cannot turn off that "view data" button. The natural progression of the conversation does keep p…

Updated 1 hour ago by Bertram Byam Jr.

Question Length

Q: I have set the timer the open ended questions for 1m and 45s, is that adequate? We have around 30 people joining. A: That should be completely fine. We recommend 2 minutes (which is our default) t…

Updated 1 hour ago by Robert Schimaneck

Security Compliance

Q: How secure is the Remesh platform? A: We work with global financial and healthcare institutions and have gone through the due diligence to meet those requirements. We do not collect personal infor…

Updated 1 hour ago by Bertram Byam Jr.

Session Runs Over

Q: My conversation is scheduled for 45 minutes, but what happens if I run over? Will the session "turn off" if we go over time? A: No, your conversation will not automatically turn off! The session w…

Updated 1 hour ago by Robert Schimaneck

Tracing Answers Based on Demographic Filters

Q: If one person is participating from a specific demographic can their responses be identified to the observers by slicing the data based on demos? For example only one person is joining from HR and…

Updated 1 hour ago by Robert Schimaneck

Turning off "Top Response Display During Voting"

Q: I switched off "Top Response Display During Voting" to reduce bias and peer pressure - are there any issues with that? A: That is completely fine to turn this feature off. Displaying the top respo…

Updated 1 hour ago by Robert Schimaneck

Voting on Open-Ended Questions

Q: Can we turn off the voting feature on some/all open-ended "ask" questions? A: We currently do not allow for turning off the voting feature on our "ask question" In order to get the desired effect …

Updated 1 hour ago by Bertram Byam Jr.